Job Summary:

We are seeking a highly skilled and customer-focused IT Infrastructure Presales Engineer to support our sales team in delivering cutting-edge infrastructure solutions to clients. You will play a pivotal role in understanding customer requirements, designing tailored IT infrastructure solutions, and supporting the sales process with technical expertise.

Key Responsibilities:

• Collaborate with sales teams to understand customer needs and business objectives.
• Design, propose, and present technical IT infrastructure solutions, including but not limited to:
• Servers, storage, networking, virtualization, and data center solutions
• Cloud and hybrid infrastructure (AWS, Azure, private cloud)
• Backup, disaster recovery, and cybersecurity solutions
• Prepare and deliver technical presentations, solution demos, and proof-of-concepts (POCs).
• Respond to RFPs, RFQs, and RFIs with well-structured technical documentation and solution designs.
• Liaise with vendors and distributors to select optimal products and pricing.
• Ensure proposed solutions are technically sound, cost-effective, and aligned with industry best practices.
• Support handover to implementation teams by documenting solution architecture and providing technical guidance.
• Stay up to date with emerging technologies, market trends, and competitive offerings.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of experience in IT infrastructure presales or technical consulting roles.
• Strong technical knowledge in enterprise infrastructure, including:
• Networking (LAN/WAN, firewalls, switching/routing)
• Storage (SAN, NAS), virtualization (VMware, Hyper-V), and servers
• Cloud infrastructure (Azure, AWS)
• Backup, disaster recovery, and business continuity
• Relevant certifications (e.g., Cisco, VMware, Microsoft, HPE, Dell, NetApp) are a plus.
• Excellent communication and presentation skills, both verbal and written.
• Ability to engage with technical and non-technical stakeholders effectively.
• Strong problem-solving skills and attention to detail.

Preferred Skills:

• Experience with solution costing, BoM creation, and technical proposal writing.
• Familiarity with ITIL or project delivery frameworks.

• Arabic and English language proficiency (if relevant to the region).